@forelse ($tickets as $ticket) @empty @endforelse

Ticket ID	Title	Category	Priority	Status	Created	Assigned To	Actions
#{{ $ticket->id }}	{{ $ticket->subject ?? '—' }} {{ $ticket->customer_id ? 'CUST-'.$ticket->customer_id : '' }}	@php $catId = $ticket->category_id; $catLabel = $catId && isset($categoryLabels[$catId]) ? $categoryLabels[$catId] : ($catId ?? '-'); @endphp {{ $catLabel }}	@php $prio = strtolower($ticket->priority ?? ''); $prioCls = $prio === 'critical' ? 'prio-critical' : ($prio === 'high' ? 'prio-high' : ($prio === 'medium' ? 'prio-medium' : 'prio-low')); $prioLabel = $ticket->priority ? ucfirst($ticket->priority) : '-'; @endphp {{ $prioLabel }}	@php $st = strtolower($ticket->status ?? ''); $stCls = $st === 'open' ? 'st-open' : (in_array($st, ['in progress','in_progress']) ? 'st-progress' : ($st === 'escalated' ? 'st-escalated' : 'st-resolved')); @endphp {{ $ticket->status ? ucwords(str_replace('_',' ',$ticket->status)) : '-' }}	{{ optional($ticket->created_at)->format('Y-m-d H:i') }}	👤 {{ $ticket->assignee_name ?? '-' }}
No resolved/closed tickets found.